Subcollections Appear but Without Images or Titles
Seeing the blocks appear but with missing content like images or titles? That’s often tied to how your child collections are configured in Shopify.
Follow these checks:
-
Collection Image Missing:
- Go to Shopify Admin > Products > Collections, and click on the child collection.
- Make sure a featured image is uploaded and saved.
- Refresh the app preview after updating.
-
Title Not Displaying:
- Navigate to Design Settings in the app.
- Ensure the “Show Title” option is enabled.
- Double-check that the text color isn't the same as the background (invisible effect).
-
Image Size or Aspect Ratio Issues:
- Try switching the image style (square, portrait, landscape) in the app’s Design tab.
- Use consistent image sizes across all collections for a cleaner look.
-
Language/Translation Conflicts:
- If you use third-party translation apps, ensure the title section is properly connected to the Shopify default translation keys.
Note: Some themes override app styles with aggressive CSS. If you suspect this, reach out to our support team and we’ll help you troubleshoot directly in your theme.
